Committed to win-win relationships

Business Analyst / Functional Analyst Mainframe

Your Day-to-Day

• Gather, analyse and document business requirements from stakeholders.
• Perform functional and technical impact assessments for requested changes.
• Contribute to functional specifications and solution design documentation.
• Support business teams throughout the definition and validation of application enhancements.
• Investigate production incidents and identify root causes.
• Track defects and implement sustainable corrective actions.
• Produce incident reports and define workarounds when required.
• Provide functional support to end users and business stakeholders.
• Participate in the design and maintenance of COBOL applications within a Mainframe environment.
• Coordinate and monitor developments delivered by technical teams.
• Ensure solutions meet business requirements and quality standards.
• Contribute to testing, validation and release activities.
• Prepare test strategies, test cases and acceptance criteria.
• Execute or coordinate functional and user acceptance testing.
• Manage defects through to resolution.
• Support production deployments and post-release activities.
• Analyse and maintain applications running in IBM Mainframe environments.
• Work with technologies such as COBOL, CICS, DB2, JCL and transaction processing systems.
• Participate in application lifecycle activities, including maintenance, enhancements and continuous improvement initiatives.

Your Profile

• Proven experience as a Business Analyst or Functional Analyst within a Mainframe environment.
• Strong understanding of IBM Mainframe technologies, including COBOL, CICS, DB2, JCL and batch processing.
• Experience working on application maintenance, production support and enhancement projects.
• Knowledge of SQL and relational databases, including Oracle and DB2.
• Familiarity with legacy application development and analysis tools such as PACBASE is considered a strong asset.
• Good understanding of banking, financial services or insurance environments.
• Experience with impact analysis, functional design and application evolution processes.
• Strong analytical and problem-solving skills with a structured approach to investigation.
• Excellent documentation and communication abilities.
• Comfortable interacting with both business and technical stakeholders.
• Autonomous, proactive and accountable in managing priorities and delivering results.
• Able to escalate critical issues appropriately and propose pragmatic solutions.
• Experience in functional analysis, production support, corrective maintenance and evolutionary maintenance is highly valued.