Committed to win-win relationships

Payments Manager (m/f)

Reports to Client Relationship Manager / Associate Director

The purpose of this position is to carry out the day-to-day management of the payments team and billing process of the designated group of clients. Payments Manager would be part of the bigger team focusing on the administration of client’s holding companies and fund structures under the direction of a Client Relationship Manager.

Key responsibilities:

• Lead and manage payments team to achieve accuracy and timeliness in payment processing from start to finish
• Manage together with payment team the bank accounts of the client making sure that positive balances are kept at all the time and client is informed on time on any changes
• Ensure that all payment deliverables are met within defined payment deadlines and policies across various banking portals and ensuring 100% accuracy
• Identify areas of process improvement and discuss with line manager to implement the same
• Ensure all the internal and client trackers and reports are maintained and reviewed on regular basis and making sure that we can provide to the client accurate records
• Proactively drive the billing process, prepare analysis as required
• Ensure invoices are issued timely, accurate and complete by client’s guidelines and expectations
• Ensure staff are trained on electronic banking systems, co-ordinate the opening of new bank accounts and manage the implementation of any new banking systems and users
• Supervise the team of payment officers to include staffing, coaching, performance management and problem solving
• Act as “B” level 4-eyes signatory on administration matters, ensuring that company policy and professional and regulatory guidelines are adhered to and that a professional quality service is provided to clients and outside contacts

Skills, knowledge, expertise:

• Excellent written and oral communication skills in English (French, German or another European language will be considered as an asset)
• Have a very good understanding of the administration of holdings companies and limited partnerships
• 3 to 5 years of prior experience in a similar position
• General banking platform experience
• Strong organisational, interpersonal skills, proactive to client needs and ability to multi-task
• Self-driven and highly motivated individual, able to work independently and at the same time lead the team
• Solution orientated with strong analytical skills
• Proven ability to meet deadlines and work under pressure
• Strong team player
• Positive, flexible personality, easy to adapt to changes, willing to undertake news tasks and overall contribute to the successful functioning of the bigger team
• High level of integrity and dependability

Advanced computer literacy skills are essential