• Review the SLA’s with KL covering Trade Capture, Market Settlement, Bank Loan and Securities Lending activities for Luxembourg domiciled clients and organize yearly updates and service reviews
  • Review existing operational procedures for regular updates if applicable and yearly review compliant with the bank’s policy
  • Support the Ops Teams in Malaysia in any Ops issue or question
  • Log every incident and act on escalation and resolution of these incidents with the Teams in Malaysia
  • Cooperate with Global Oversight for any question around the Indicators used to evaluate job performed in Malaysia
  • Organize monthly calls with KL TC/MS, SL and Loans following the oversight framework
  • Provide day to day support to KL operations for Lux /Belgium/Swiss domiciled clients
  • KL Transaction Management daily support
  • SLA maintenance
  • Review/Update of Operational Procedures with KL
  • Incident log maintenance and Action Plan follow up
  • Oversight meetings organization and follow up
  • Produce daily / weekly / monthly reports on selected controls on TM related activities (cfr list below)
  • Proactively follow up controls done to ensure risk items are cleaned up by relevant teams


  • Good knowledge of Custody
  • Be able to control outsourced activities
  • Be able to work independently
Job Category: custody
Job Type: Full Time
Job Location: Luxembourg

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